Privacy Policy

Privacy Policy

At Pepluma (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or make a purchase through our website.

1. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Account credentials

  • Order information

  • Payment details (processed securely by third-party payment providers)

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Site usage information

  • Cookies and analytics data


2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Create and manage your account

  • Provide customer support

  • Improve website performance and user experience

  • Send order confirmations and service updates

  • Prevent fraud and maintain security

  • Comply with legal obligations


3. Payment Processing

Payments are securely processed through approved third-party payment providers. We do not store full payment card details on our servers.

Please review the privacy practices of the payment provider used during checkout.


4. Account Registration

Users may be required to create an account to complete purchases and access certain website features.

You are responsible for maintaining the confidentiality of your account information.


5. Cookies & Analytics

We may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website performance

  • Measure website usage

You may manage cookie preferences through your browser settings.


6. Data Sharing

We do not sell personal information.

Information may be shared only with trusted service providers necessary to operate our website and fulfill services, including:

  • Payment processing

  • Shipping and fulfillment

  • Website hosting

  • Analytics services


7. Data Security

We implement reasonable administrative, technical, and security measures to protect personal information from unauthorized access, disclosure, or misuse.


8. Data Retention

We retain information only as long as necessary to:

  • Maintain accounts

  • Complete transactions

  • Meet legal obligations

  • Resolve disputes


9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access

  • Correction

  • Deletion

  • Restriction of processing

  • Data portability

Requests may be submitted through our contact information.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


11. Changes To This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Pepluma
[Business Address]
[Business Phone]
[Support Email]

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